Travel Terms, Policies & Conditions

• Comprehensive travel insurance is mandatory, covering:

  • Medical emergencies

  • Evacuations

  • Trip cancellations

• Rescue operations in Pakistan are typically conducted by the Pakistani Army, and clients must prepay rescue costs, reclaimable through insurance.

• Obtaining a visa is solely the client’s responsibility.

• Refunds due to visa or entry issues will be handled on a case-by-case, mutual-agreement basis.

• Additional costs from delays or entry issues must be paid by the client.

• Clients may request itinerary changes before departure; any costs for cancellations or new arrangements are their responsibility.

• Weather conditions or unforeseen events may require itinerary adjustments.

• No refunds are provided for early completion of the itinerary.

• If a client chooses to end the trip early, they must cover the logistical costs for accompanying staff or porters.

• The company may request permission to use client photos/videos for marketing purposes.

• Images or videos shared during the trip may be used for promotional materials with a royalty-free, worldwide license.

• Children under 16 years must be accompanied by a guardian.

• Clients are responsible for any damage to company-provided equipment.

• Due to remote terrain, meals and accommodations may vary in quality despite best efforts.

• Clients must follow local laws at all times.

• The company is not liable for consequences resulting from illegal activities.

Excursions listed in your itinerary are included in your package and covered under your contract.

• Optional excursions booked through us or local operators are non-refundable once paid.

• Cancellations do not qualify for reimbursement.

• If your flight or transport is delayed over 3 hours, canceled, or missed, notify both us and the transport provider immediately.

• The company is not liable for delays stemming from:

  • Passenger negligence

  • Failure to check in on time

  • Circumstances outlined in the Force Majeure clause

• Clients must verify flight times upon receiving tickets and report any discrepancies promptly.

• Tour Managers may recommend local attractions based on personal experience.

• These are not official endorsements, and the company is not liable for any outcomes from such activities.

• Clients are responsible for monitoring travel advisories relevant to their destination.

• Updated warnings (e.g., “Do Not Travel”) may constitute grounds for Force Majeure.

• Clients are responsible for their luggage at all times, except when:

  • Under airline custody (subject to airline conditions)

  • During porterage included in the package

• Ensure your luggage is properly loaded and retrieved during transfers.

We aim to ensure your travel experience runs smoothly. If an issue arises:

1. Report it immediately to our Tour Manager or the
   relevant service provider.
2. If unresolved, submit a formal complaint within 20 days of trip completion:
   • Email: info@k2adventure.com.pk
   • Include: booking reference and relevant
     details.

Prompt reporting helps us address concerns effectively.

• Deposit: USD $300 per person.

• Cancellations before the balance due date still require the full deposit payment.

• Failure to pay the balance allows the company to cancel your booking, with the deposit retained.

• Outstanding amounts may be charged to the card on file.

• Booking Conditions may be updated periodically.

• The version in effect at the time of booking confirmation applies to your travel.

• Clients should review the latest version before departure.

• Participation in tours grants the company a royalty-free, worldwide license to use your photographs or video likeness in promotional materials.